Thursday, January 7, 2010

How long is a washing machine manufacturer LEGALLY obliged to provide spare parts for its machines?

Once the product becomes obsolete, the company must continue to supply parts for 7 more yearsHow long is a washing machine manufacturer LEGALLY obliged to provide spare parts for its machines?
Usually one year.How long is a washing machine manufacturer LEGALLY obliged to provide spare parts for its machines?
This is a grey area of consumer law, the product has to be fit for its purpose etc, but generally it is accepted as 1 year although a court could decide otherwise
in the UK I think 1 year
The ';rule of thumb'; throughout the industry is 5 years(although it can be as less as 3 ).After that time they are not legally obliged to support that product due to continuing development of other products they produce.
Can you be specific on the make you are having problems sourcing parts for? The name on the front is not always the manufacturer.
I thought it was 10 years but with all these imports coming in I bet that's gone out the window.
It used to be 10 years for all major appliance, but in this throw away age it's possibly less now. However when the actual manufacturer ceases to produce parts, the 'pattern' parts companies will still have stocks of usually perfect parts. Contact Maddocks/Europarts they may be able to supply what you need and cheaper!!
the last i heard it was 5 years unless its cosmetic parts and that was 2

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